Reference

How 24bajee Handles Your Personal Information

Your account data, payment details and browsing activity are handled with a clear set of rules — not vague promises. This policy explains exactly what we collect, why we keep it, and how you can request changes, corrections or deletion at any time.

Account data protectionbKash, Nagad, Rocket payment privacyCookie and session controlsYour right to request deletionBangladesh-region eligibility applies
24bajee How 24bajee Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Payment Data Security

Transaction data from bKash, Nagad and Rocket is encrypted in transit. We store only the reference codes needed to verify a payment — never your full wallet credentials or PIN.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand page performance. You can adjust non-essential cookie preferences from the consent banner or your browser settings.

Account Security Practices

Login sessions use OTP verification tied to your registered mobile number. If we detect a login from an unrecognised device, the session is flagged and you receive an alert before access is granted.

Retention and Deletion

We keep your account data while your account is open and for a defined period after closure. Once that period passes, personal identifiers are removed from our active systems on request.

PRIVACY CONTACT PATHS

Reach Us About Your Data

Team online

Live Chat

Open the chat window from any page inside your account. Our support team can log a data access or correction request directly from that conversation and confirm receipt.

Email Support

Send your data request or privacy concern to our support address. Include your registered account details so we can verify your identity before processing any changes.

Account Settings

Some data preferences — including marketing communications and cookie consent — can be updated directly inside your account settings without contacting support at all.

Common Questions About Your Privacy Rights

We collect your name, contact details and the payment method you link — bKash, Nagad or Rocket. We also log transaction references and session data such as device type and IP address.

We do not sell your data. We share only what payment processors like bKash, Nagad and Rocket need to complete a transaction. No personal data goes to advertisers.

Yes. Contact our support team via live chat or email with your registered account details. We will verify your identity and send a copy of your held data within a reasonable timeframe.

Send a deletion request through live chat or email. We will process it after identity verification. Some data may be retained for the period required by our compliance obligations before full removal.

Only encrypted transaction reference codes are stored — never your wallet PIN or full credentials. Payment data is shared with processors solely to confirm and verify the transaction.

Access to the platform depends on local law and eligible regions. The data we collect is the same regardless of location, but eligibility to use the service is subject to your local regulations.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.